- If you haven’t already figure out your information marketplace, start by figuring out what the critical decisions are in your organization.
- Once you know what decisions need to be supported its time to figure out who needs to be involved.
- Work with the decision makers to decompose thise decisions into the information you need to support those decisions. Hint: They probably already have some reports they are using now to support decision making.
- Work together to determine the best way to provide that information in order to support decision making (form, access, messaging, timeline).
- Identify the sources of information required to support the decisions and an approach to gathering it consistently and accurately (Accuracy is critical!)
- Pull it all together including the people, processes, technology and information.
- Make decisions using the information to drive them. The whole point of this exercise was making better data driven decisions. It only works if you actually use it.
- Measure results. This can be tricky, but understanding the outcomes of your decision making helps drive the next iteration of your decision making process.
- Make changes. Decision making processes are living things and need updating in order to be successful. Make sure you are capturing your outcomes so you can update your processes accordingly.
- Every once in awhile repeat the entire process. As your organization changes you are going to have new decisions to support and new people to work with in order to support them. Having an annual or other regular time frame for re-evaluating your information environment is critical to long term organizational growth.
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